Internet sized for your busiest night, backup that keeps cards and reservations working through an outage, and guest WiFi kept apart from your business systems. We compare every carrier at your property. Free to you.
Get a Free QuoteThe short answer: Hotels, restaurants and event venues need internet that handles peak guest demand, keeps payments and reservation systems running through an outage, and keeps guest traffic separate from business systems. For most properties that means business fiber (or dedicated internet access for larger hotels), a backup connection from a different carrier, and a network split into separate segments for guests, payments and operations.
A single property can run more systems over its internet connection than a typical office:
When the connection fails, every one of these stops at the same time, usually during the busiest hour.
Size bandwidth around peak concurrent use, not the number of rooms or seats. A hotel on a conference weekend, with guests streaming in the evening and attendees on video calls in meeting rooms, uses far more than the same hotel on a quiet Tuesday. Account for upload too: cameras, cloud backups and video calls all send data out. A short assessment of peak occupancy, the systems in use and current speed complaints is the reliable way to size it, and it often shows that the problem is the WiFi design rather than the circuit.
| Property | Typical fit |
|---|---|
| Café, bar or single restaurant | Business fiber or cable, plus LTE/5G backup for card payments |
| Restaurant group or franchise | Business fiber at each site, SD-WAN to manage them, cellular backup |
| Boutique or limited-service hotel | Business fiber with a backup connection from a second carrier |
| Full-service hotel or resort | Dedicated internet access with a diverse second circuit |
| Event venue or stadium | DIA sized for peak events, with temporary capacity or fixed wireless for one-off spikes |
| Remote or seasonal property | Fixed wireless or business satellite where fiber isn’t available |
An outage in hospitality is lost revenue by the minute: cards that won’t authorize, online orders that never arrive, guests who can’t check in. A backup connection from a different carrier, set to take over automatically, keeps payments and property systems running while the primary is repaired. For small sites, an LTE or 5G backup is usually enough. Larger properties benefit from a second wired circuit on a different physical path. See business internet backup and failover.
Guest WiFi should never share a network segment with payment terminals or property systems. Separate guest, payment and operations traffic into their own segments (VLANs), keep payment systems isolated in line with PCI DSS requirements, and set per-device limits on guest WiFi so a few heavy users can’t slow everyone down. A captive portal adds terms of use and, if you want it, guest marketing opt-in.
Groups gain the most from standardizing. One design across sites, contracts that end on the same date, and a single point of contact for every carrier make it far easier to manage. SD-WAN lets central IT see and manage every site’s connections, and bidding all locations together usually produces better pricing than buying site by site.
Send us your property address, or every address for a group. We check every carrier that serves each site, design primary and backup connections, and handle the orders and installation tracking.
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For most hotels, business fiber or dedicated internet access sized for peak guest use, plus a backup connection from a different carrier. Larger full-service hotels and resorts usually choose DIA with a diverse second circuit.
It depends on card terminals, online ordering, guest WiFi, phones and cameras in use at the busiest hour. Most single restaurants run well on business fiber or cable, and a backup connection matters more than extra speed.
Yes. Without internet, most card payments, online orders and property systems stop. An LTE/5G or second-carrier backup that switches over automatically keeps them running.
Yes. Guest, payment and operations traffic should be on separate network segments, which supports PCI DSS requirements and keeps guest use from slowing checkout.
Yes. The provider you select compensates us, so our comparison and sourcing cost you nothing.
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