Managed Detection & Response

Managed Detection & Response (MDR)

24/7 security monitoring and response from a team that investigates alerts and stops attacks, without hiring your own security operations center. We compare MDR providers on coverage, response and price. Free to you.

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Managed detection and response (MDR) is a security service in which an outside team monitors your devices, network, cloud and identity systems around the clock, investigates suspicious activity, and acts to contain threats. Antivirus and firewalls block known threats. MDR is for the attacks that get past them: stolen passwords, ransomware operators moving through a network, a compromised Microsoft 365 account. Most small and mid-size businesses can’t staff a 24/7 security team, and that is the gap MDR fills.

24/7 monitoring

Analysts watch your environment around the clock, including the nights and weekends when attacks tend to escalate.

Real investigation

Alerts are triaged by people, so you hear about real incidents rather than a flood of noise.

Response

Providers isolate devices, disable compromised accounts and guide recovery, within limits you agree in advance.

How is MDR different from antivirus, EDR and a SOC?

What it isWho watches it
AntivirusSoftware that blocks known malware on devicesNobody, it runs on its own
EDREndpoint detection and response: records device activity and can isolate threatsYour own team, if you have one
MDREDR and other tools monitored by a provider’s 24/7 analysts who investigate and respondThe provider
In-house SOCYour own security operations center, staff and toolsYour team; the highest cost and control

What should an MDR service cover?

What should you ask an MDR provider?

  1. Which systems and data sources do you monitor, and which cost extra?
  2. What will you do without asking first, and what needs our approval?
  3. How fast do you respond to a confirmed threat?
  4. Who do we talk to during an incident?
  5. Is incident response and recovery included, or a separate retainer?
  6. How do you work with our IT team or MSP?

How is MDR priced?

MDR is usually priced per device or per user per month, sometimes with tiers based on how many data sources are monitored. Ask about onboarding fees, how long logs are kept, and whether incident response hours are included. We line up quotes on the same scope so they can be compared fairly.

What we help with

Who it’s for

How we help

Tell us how many users and devices you have, what systems you run and any insurance or compliance requirements. We shortlist MDR providers, line up quotes on the same scope and help you choose.

Options we compare

We’re vendor-neutral. Depending on your environment, options can include:

The provider compensates us, so our guidance is free to you — see how it works.

Frequently asked questions

What is MDR?

MDR (managed detection and response) is a security service in which a provider’s analysts monitor your systems 24/7, investigate suspicious activity and take action to contain threats.

Do small businesses need MDR?

Many do. Attackers target smaller businesses because they rarely have someone watching overnight. MDR gives you that coverage without hiring a security team.

Does MDR help with cyber insurance?

Often. Many insurers ask about 24/7 monitoring and endpoint detection when underwriting a policy, and MDR can help meet those requirements. Check your insurer’s questionnaire.

Will MDR replace my IT provider?

No. MDR focuses on detecting and stopping threats. Your IT team or MSP still manages devices, patching and users, and a good MDR provider works alongside them.

Is it really free?

Yes. The provider you select compensates us, so our comparison and sourcing cost you nothing.

Want 24/7 security coverage?

Tell us about your users, systems and insurance requirements. We’ll compare MDR providers on the same scope.

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