Resources

Datasheets, solution briefs, case studies, and guides from our technology partners — organized by solution type.

Cybersecurity

🔒 Protect Your Business

Threat detection, compliance frameworks, and managed security solutions for every business size.

🔍
Datasheet

Why eSentire MDR

What sets eSentire's Managed Detection & Response apart — 24/7 SOC coverage, mean time to contain under 15 minutes, and full-signal threat investigation.

eSentire
🛡️
Datasheet

MDR for Identity

Managed Detection & Response extended to identity — covering Active Directory, Entra ID, and Okta to stop credential-based attacks before they escalate.

eSentire
Datasheet

MDR — Response & Remediation

How eSentire contains and remediates threats in real time — isolating hosts, blocking lateral movement, and restoring operations without waiting on you.

eSentire
📋
Buyer's Guide

Questions to Ask When Evaluating an MDR Provider

A practical evaluation guide for businesses shopping MDR — 20+ questions covering detection coverage, SLA guarantees, transparency, and true response capability.

eSentire
Case Study

eSentire MDR — QC Holdings

How QC Holdings deployed eSentire MDR to achieve 24/7 threat coverage across a distributed financial services operation with limited internal IT staff.

eSentire
🏭
Case Study

eSentire MDR — Hexagon

Global engineering and manufacturing firm Hexagon deploys eSentire MDR to protect critical infrastructure and meet compliance obligations across 50+ countries.

eSentire
🌐
Product Brief

AT&T Dynamic Defense

Network-level threat protection built directly into AT&T connectivity — stops malware, ransomware, and DNS-based attacks before they reach your devices.

AT&T
Contact Center as a Service

📞 CCaaS Solutions

Cloud-based contact center platforms that improve customer experience, reduce costs, and scale with your team.

🤖
Datasheet

Five9 AI Agents

Autonomous AI agents that handle complete customer interactions — resolving common requests without human escalation, 24/7, across voice and digital channels.

Five9
💡
Datasheet

Five9 Genius AI

AI-powered agent assistance, real-time coaching, automated summaries, and predictive analytics — built into the Five9 contact center platform.

Five9
📊
Overview

Five9 Platform Fact Sheet

A concise overview of the Five9 cloud contact center — capabilities, differentiators, integrations, and why 2,500+ companies trust Five9 for their CX operations.

Five9
🏆
Case Studies

Five9 2025 Customer Success Book

Real-world Five9 deployments across healthcare, financial services, retail, and BPO — metrics, outcomes, and lessons from customers who've transformed their CX.

Five9
📞
Solution Brief

RingCentral RingCX Contact Center

An AI-native contact center built for modern CX teams — omnichannel routing, real-time AI coaching, workforce management, and native RingEX integration.

RingCentral
🎙️
Datasheet

RingCentral AI Receptionist

24/7 AI-powered front desk — answers calls, routes to the right person, takes messages, and handles FAQs without any human intervention required.

RingCentral
🌟
Case Study

RingCX — The Office Gurus BPO

BPO firm The Office Gurus deploys RingCX to modernize contact center operations, improve CSAT, and enable flexible hybrid agent staffing across multiple sites.

RingCentral
🗣️
Solution Brief

PolyAI Voice AI for Contact Centers

PolyAI's conversational AI platform handles phone calls with human-like accuracy — available 24/7, no menus, no hold times, and no scripted decision trees.

PolyAI
🏥
Case Study

PolyAI — Howard Brown Health

Howard Brown Health deploys PolyAI to handle appointment scheduling and patient inquiries by phone — reducing hold times while improving access to care.

PolyAI
🔄
Guide

10 Easiest Call Flows to Automate

A practical guide to getting started with AI voice automation — the 10 highest-ROI call flows any contact center can automate immediately with a voice AI platform.

PolyAI
Unified Communications

💬 UCaaS & VoIP

Cloud phone systems, team collaboration, and unified communications platforms for businesses of every size.

📱
Solution Brief

RingCentral RingEX — AI Communications Platform

The complete AI-powered business communications platform — cloud phone, video meetings, team messaging, and AI assistant in one unified solution.

RingCentral
🤖
One-Pager

Dialpad AI — The AI-Native Communications Platform

How Dialpad's built-in AI transcribes calls in real time, coaches reps, automates after-call work, and surfaces insights across every customer conversation.

Dialpad
☎️
One-Pager

Dialpad Connect — Business Phone & Meetings

Cloud business phone system with HD meetings, SMS, and AI-powered transcription — replace your desk phones and conferencing tools in one move.

Dialpad
🌐
One-Pager

Dialpad Full Platform Overview

A single-page view of the complete Dialpad product suite — Connect, Sell, Support, and Meetings — and how the platform unifies communications across every team.

Dialpad
🔗
Datasheet

IntelePeer SmartEngage CPaaS

Automate customer communications across voice, SMS, and email — IntelePeer's SmartEngage platform for no-code/low-code communications workflow automation.

IntelePeer
💼
Datasheet

IntelePeer SmartCommunicator

AI-powered communications for Microsoft Teams — bring calling, SMS, and automation directly into Teams without replacing your existing workflows.

IntelePeer
🟦
Guide

Microsoft Teams — Features & Pricing Guide

A clear breakdown of Microsoft Teams features, licensing tiers, PSTN calling options, and how Microsoft 365 compares to standalone Office 365 plans.

Microsoft
Networking

🌐 SD-WAN & Enterprise Networking

Software-defined networking solutions for multi-location businesses that need reliable, manageable connectivity.

🔧
Datasheet

SD-WAN with Cisco Meraki

Cisco Meraki's cloud-managed SD-WAN platform — centralized visibility, automatic failover, and zero-touch provisioning for multi-site enterprise networks.

Cisco Meraki
⚙️
Datasheet

SD-WAN with Versa Networks

Versa's flexible SD-WAN and SASE platform — unified networking and security for enterprises requiring granular control over multi-cloud and hybrid environments.

Versa Networks
🏢
Solution Brief

BCN SD-WAN Solutions

BCN's SD-WAN platform with managed connectivity — purpose-built for multi-location businesses that need consistent performance across every site.

BCN
🔁
Solution Brief

Lumen Network as a Service (NaaS)

How NaaS is transforming enterprise networking — on-demand bandwidth, automated provisioning, and consumption-based pricing from Lumen's global fiber network.

Lumen
Cloud & AI

☁️ Cloud Computing & AI Solutions

Cloud migration, AI infrastructure, and data modernization resources to help you plan your next move.

🧠
Solution Brief

Expedient AI CTRL Platform

An end-to-end AI platform on dedicated, private infrastructure — from rapid deployment to long-term agentic workflows, with built-in governance and security.

Expedient
🔐
Solution Brief

Expedient Secure AI Gateway

A private, secure gateway for enterprise AI workloads — connect your data to LLMs without exposing sensitive information to public AI services or cloud hyperscalers.

Expedient
🤖
Infographic

Shadow AI: The Hidden Risk in Your Organization

Employees are already using AI tools you don't know about — this infographic shows the risks of Shadow AI and how to build a governed AI strategy instead.

Expedient
🚀
Guide

Becoming an AI-Powered Enterprise

A practical roadmap for business leaders — how to move from AI experimentation to production AI that delivers measurable outcomes and competitive advantage.

Expedient
🏗️
Brochure

Ntirety Cloud Migration

Ntirety's managed cloud migration service — assessment, planning, execution, and ongoing optimization for businesses moving workloads to AWS, Azure, or GCP.

Ntirety
📊
eBook

Ntirety Data Modernization

A comprehensive guide to modernizing your data infrastructure — data lakes, real-time analytics, and cloud-native architectures that unlock business intelligence.

Ntirety
🔒
Brochure

Ntirety Compliance Lifecycle Services

End-to-end compliance management — from readiness assessment through audit support — covering HIPAA, SOC 2, PCI DSS, and CMMC frameworks.

Ntirety
📝
Assessment

Ntirety AI Readiness Assessment

Evaluate your organization's readiness to deploy AI at scale — infrastructure, data quality, governance, and skills gaps — before committing to an AI initiative.

Ntirety
IoT & Mobility

📡 IoT & Mobility Solutions

Connected device management, energy IoT, and enterprise mobility solutions for distributed operations.

🔋
Company Overview

Abundant IoT — Enterprise IoT Solutions

Abundant IoT's full suite of enterprise IoT capabilities — connected devices, private networks, and managed services for operational technology environments.

Abundant IoT
Solution Brief

Abundant IoT — Energy Procurement

IoT-enabled energy procurement and monitoring — real-time consumption data, demand forecasting, and cost optimization for facilities and distributed energy assets.

Abundant IoT
📡
Case Study

Abundant IoT — eIoT Products & Deployments

Enterprise IoT product overview and real-world deployment case studies — how Abundant IoT connects operational technology to business intelligence platforms.

Abundant IoT
📱
Product Brief

AT&T Internet Air & IoT

AT&T's wireless broadband and IoT connectivity solutions — fixed wireless access for locations without fiber, plus managed IoT device connectivity at scale.

AT&T
🚨
One-Pager

AT&T FirstNet — First Responder Network

Dedicated broadband network for first responders — priority and preemption on AT&T's nationwide network, purpose-built for public safety and emergency operations.

AT&T

Our Technology Partners

AT&T RingCentral Five9 Cisco / Webex Microsoft Dialpad Lumen eSentire Expedient Ntirety Genesys Comcast Business PolyAI IntelePeer Abundant IoT BCN Trustwave Spectrotel

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